Alin Florin Popescu

Following my promotion, responsibilities include leading infrastructure and FinOps initiatives across multi-cloud environments, supporting enterprise clients and mentoring team members:

• Led infrastructure initiatives across multi-cloud environments (Azure, AWS, GCP), supporting enterprise clients and mentoring junior team members.
• Reduced cloud costs by up to 20% through rightsizing strategies and resource optimization across multiple providers.
• Designed and managed Infrastructure as Code (Terraform) for cloud-agnostic deployments, improving consistency and scalability.
• Managed hybrid and cloud-native architectures ensuring governance, security, and performance across environments.
• Automated operational tasks using PowerShell and Bash, reducing manual effort and improving efficiency.
• Implemented monitoring solutions (Zabbix) across cloud and on-prem environments, improving system visibility and incident response.
• Managed core infrastructure services (Active Directory, DNS, DHCP, GPO) in hybrid environments.
• Managed certificate lifecycle using Venafi, ensuring compliance and security standards.
• Produced technical documentation and collaborated with stakeholders across international teams.

Managed and maintained the infrastructure of Deloitte Italy and client companies across cloud and on-premises environments. Key responsibilities included:

• Managed and maintained infrastructure across cloud (Azure, AWS, GCP) and on-premises environments.
• Resolved incidents and implemented changes within SLA guidelines in enterprise environments.
• Monitored systems using Zabbix, ensuring high availability and performance.
• Performed cloud cost analysis and proposed optimization strategies to clients.
• Designed and managed hybrid infrastructures across multiple platforms.
• Administered Active Directory, DNS, DHCP, and GPO services.
• Managed Citrix Cloud environments.
• Contributed to infrastructure automation using PowerShell and Bash.

Provided help desk and systems support to client companies and their employees. Key responsibilities included:

• Managed and maintained systems, ensuring high availability and optimal performance.
• Provided help desk support, troubleshooting and resolving hardware, software, and network issues.
• Administered network devices, including switches, routers, and firewalls.
• Implemented and maintained backup solutions with Veeam to guarantee data integrity and disaster recovery.
• Configured monitoring tools (Zabbix, Nagios, GLPI) to proactively detect and resolve system issues.
• Managed Active Directory, user accounts, and permissions.

First point of contact for technical support, providing troubleshooting and configuration assistance across client infrastructure:

• Provided first-level technical support to users via phone, email, and in-person.
• Diagnosed and resolved hardware, software, and basic network issues.
• Configured and deployed workstations, peripherals, and software applications.
• Managed user accounts, permissions, and passwords in Active Directory.
• Documented support requests and solutions in the ticketing system.